Q. i can not see other computers in the network neighborhood
A. 1) Make sure you belong to the same workgroup as the other computers. When you
double click Network Neighborhood, you should see all the computers that are in
the same workgroup listed. If your computer is in the wrong workgroup, you may
not see all of the other computers as you were expected to see when you open your
Network Neighborhood. Follow the directions below to correct your workgroup listing.
Go to Start, Setting, Control Panel, Network, and Identification. If your workgroup
name is in the wrong workgroup, correct it. 2) Make sure you have the appropriate
network client and protocols installed and configured correctly for the type of
network you want to connect to. Go to Start, Setting, Control Panel, Network,
and Configuration. 3) Make sure your cable is connected securely to the network
adapter card and to your LAN Port (Hub/Dual Speed Hub/Switch) in your network.
Also confirm that all your cables hardware are complied to the IEEE standard.
4) Your Windows must be configured to logon to the correct domain. Go to Start,
Setting, Control Panel, Network, and Configuration Click Client for Microsoft
Networks, and then click Properties. Verify that the Log on to Windows NT domain
is enabled and the specified domain name is correct.
Q. HWP54G or HWC54G is not Working Correctly - Wrong Driver
A.
DRIVER UPDATE - HWP54G and HWC54G
Who Should Download this Update?
Customers who have purchased a HWC54G Wireless-G CardBus Card or a HWP54G Wireless-G PCI card from 4/1/2005 to the present.
To make sure your card applies to this driver update you may check the Serial
Number assigned to your card for these following characters. The Serial Number
may be found on your product packaging above the UPC code or on the product itself.
(For the HWC54G it is on the back label - For the HWP54G it is on the front label)
S/N: HABTP54GMxxxxxxx
S/N: HABTC54GMxxxxxx (x - any number)
What Does it Fix?
The new driver solves the "no signal" problem associated with the driver in the
CD that is included in the original packaging.
Where do I Download the Driver?
- Download the driver
here(Includes Setup Wizard)
How do I Install the Driver?
- First remove the old driver and software utility. To do so insert the original
CD and run the Setup over again to successfully remove all components of the software.
-After you have downloaded the new Driver you will need to Unzip the files. You
may use a tool such as WinZip to unzip them. If you do not have Winzip you may
download it here:
Winzip 9.0- Extract the files to a local directory. (Use one that you will be able to locate
after the file extracts)
- Find the folder which the files were extracted to and double click the "setup.exe" file.
- When the menu page loads select "Install Driver and Utility" and follow the following steps to install the utility.
More Support:
Hawking Technology sincerely apologizes for any inconvenience this may have caused.
If you have any further concenrs please contact our techsupport department at
techsupport@hawkingtech.com
Q. How do I Setup the HWR54G Wireless-G Router as an Access Point ONLY?
A.
Question: How do I Setup the HWR54G Wireless-G Router as an Access Point ONLY?
Solution:
The HWR54G Wireless-G Router is not initially designed to function as a pure
Wireless Access Point, however setting it up to do so is very simple. Please
follow the instructions below to set it up.
Make sure all your hardware connections are connected and powered. Open you
set up page at http://192.168.1.254
From there, click on the navy blue tab on the top called LAN. From there, uncheck DHCP server and put in an IP address and Subnet Mask for the applicable lines.
Typically, your Subnet Mask should be 255.255.255.0 The IP addresss should be on the same network as the original router in your network.
The HWR54G Wireless-G Router is not initially designed to function as a pure
Wireless Access Point, however setting it up to do so is very simple. Please
follow the instructions below to set it up.
Make sure all your hardware connections are connected and powered. Open you
set up page at http://192.168.1.254
From there, click on the navy blue tab on the top called LAN. From there, uncheck DHCP server and put in an IP address and Subnet Mask for the applicable lines.
Typically, your Subnet Mask should be 255.255.255.0 The IP addresss should be on the same network as the original router in your network.
Q. How do I Setup the HWR54G Wireless-G Router to work with my Network for Internet Access?
A.
Question: How do I Setup the HWR54G Wireless-G Router to work with my Network for Internet
Access?
Solution:
- Set it up first properly with one LAN cable going from the back of the computer
to one of the LAN ports. Then use another LAN cable that runs from the Internet
port of the router to the modem.
-Then use a ball point pen to press and hold the reset button (located in between
the internet port and the antenna) for 30 seconds.
-Then open your web browser to see if it connects. If it doesn't, reboot your
computer and try it again. If that still does not work, please do the following:
-Open your web interface by going to
http://192.168.1.254 If you cannot get on this page, please do the following:
-Go to your control panel and and click on Network Connections. Right click on
the double monitor icon that indicates your DSL connection.Then click on properties.
Scroll down and highlight Internet/Protocol (TCP/IP), then click on properties.
-Check the line: Use the following IP address Then type in the following:
IP address: 192.168.1.240
Subnet mask: 255.255.255.0
Default gateway: 192.168.1.254
Preferred DNS Server: 209.244.0.3
Alternate DNS Server: 209.244.0.4
-Click on OK and exit out of the window. Open up your web browser and type in
this website:
http://192.168.1.254
-This should led you to the installation of the router and click on set up wizard.
-Follow the rest of the steps in the wizard to complete your installation depending
on what type of ISP you have.
Q. How Do I Upgrade the Firmware for the HWR54G Wireless-G Router
A.
To Upgrade the Firmware of your Wireless Router Please follow these simple steps:
Make sure your router has been setup and working within your network.
From there and click on a light blue tab on the top called Advanced.
Scroll down to the very bottom and click on Upgrade Firmware.
From there, leave the wireless router password blank. Right below it, click on
the Browse tab to look for the file that you want to upload. For Example, a typical
firmware file will look like: ip806sm.img. Then click on open once you select
the file. From there, the file name should appear on the Upgrade File line.
From there, click on Start Upgrade. Wait until it finishes.
From there, close the window, and on your router web interface, click on the
navy blue status bar on the upper right corner. Scroll down to the bottom of the page to make sure that the firmware version has changed.
Q. How Do I Setup Wireless Security / Encryption for the HWR54G Wireless-G Router?
A.
How Do I Setup Wireless Security / Encryption for the HWR54G Wireless-G Router?
The HWR54G provides users with several levels of security. Depending on which
level of security you wish to set please follow the appropriate instructions below.
WEP is an older security standard than WPA. For the most up to date advanced
security Hawking recommends your network to be set with WPA security.
To enable WEP encryption, please do the following:
Go to the following website:
http://192.168.1.254 Then click on a dark blue tab in the upper right side of the screen that is labeled
Wireless.
Scroll down to Wireless Security and click on the Configure button.
Under the Security System tab, select WEP.
For key size, you may select 64 bit or 128 bit. For 64 bit, you need a 10 digit
key code using numbers and the letters A-F only.
For 128 bit, the same applys All you need to do is type in a code of your choice
under the line Key 1.
Then click on the button on the bottom called Save, which is to the left of the
Cancel button.
To enable WPA-PSK encryption, please do the following:
Go to the following website:
http://192.168.1.254 Then click on a dark blue tab in the upper right side of the screen that is labeled
Wireless.
Scroll down to Wireless Security and click on the Configure button.
Under the Security System tab, select WPA-PSK.
Then type in any combination of letters and numbers for your PSK code, which
ranges from 8-63 characters, and it is case sensitive.
For key lifetime, put in100 seconds.
Leave the encryption type as TKIP. Then click on Save. And then click on close.
Q. The HWR54G\'s wireless connection frequently disconnects. What should I Do?
A.
I
am getting frequent wireless disconnects, what should I do?
This
is commonly caused by interference.
First
thing you should do is log into the router.
Open
your web browser
Type
in 192.168.1.254 in your address field
A
username field will pop up. Username:
admin, no password.
The
next page should show our router’s interface screen.
Go
to wireless
Change
the channel to 1 or 11. Click
save/apply
Then
test your network to see if the network stabilizes.
If
this fails, try upgrading the firmware to the latest revision. You may find this firmware by visiting our
support pages at http://www.hawkingtech.com/support/details.php?CatID=19&FamID=13&ProdID=147
