Product Warranty and Limitations
Hawking Technology guarantees that its products are free from physical defects in materials and workmanship under normal recommended use for up to one (1) year from the date of purchase. If the product proves to be defective during this one year warranty period, please visit our support page at http://www.hawkingtech.com/support.html to fill out a Return Merchandise Authorization (RMA) request form. If you cannot access this form, please email [email protected] or call (949) 206 6900. A return authorization number will be provided upon approval of warranty requests accompanied by a copy of proof of purchase. Returns cannot be processed without proof of purchase. When returning a product under warranty, Hawking offers replacement or repair of approved products only. Refunds in their original payment form may only be granted if the product is both (a) purchased within the 30 days prior to request for service and (b) purchased directly from Hawking at http://gohawking.com, by phone, or through our eBay store “GoHawking”. Hawking Technology does not offer refunds for any freight or handling service fees. When returning a product, mark the Return Authorization Number clearly on the outside of the package and include your original proof of purchase. IN NO EVENT SHALL HAWKING TECHNOLOGY’S LIABILTY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION. Hawking Technology makes no warranty or representation, expressed, implied or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Hawking Technology reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity. Please direct all inquiries to: [email protected]
Limitation of Liability
In no event shall Hawking Technology, its subsidiaries or affiliates, or their respective partners, officers, directors, managers, employees, representatives or agents (collectively, “Hawking”) be liable for direct, special, incidental, consequential, punitive, or indirect damages (including but not limited to, loss of data, use of profits), however caused whether for breach of contract, negligence, or otherwise, and whether or not Hawking Technology has been advised of the possibility of any such damages. By purchasing this product, you agree that Hawking Technology’s maximum liability arising from any product sold by Hawking Technology shall not exceed the price of such product. Some jurisdictions do not allow the limitation of exclusion of liability for certain damages, so the above may not apply to you to the extent such jurisdiction’s law is applicable to this agreement.